Back in March I finally decided that enough is enough and contacted Dell about the stripes. They asked for photo proof of the stripes. I took a couple of quick snaps and noticed that while I could see the stripes, the camera caught only a faint shadow of them. It took some experimenting to find out that a grey background brought the stripes up well enough for the camera. Thanks to a heavy workload it took me several months to get back to Dell with a photo. Once I did, I got an immediate reply: since the monitor is still under the three-year on-site warranty it will be replaced by another unit.

I got the reply yesterday. Early this morning the doorbell rang and a courier handed me a new monitor. I had to take it out of the box right away and place the old monitor in the box. I hadn’t slept more than a few hours and was feeling very groggy, so the operation must’ve looked like something from a Three Stooges movie. Aaanyway, when I woke from a refreshing two-hour nap, I noticed that I had not been given the same monitor. Nope, this was a newer model, a 3007WFP-HC.

According to Dell’s website this model features “TrueColor”, whatever that is. I guess “HC” in the model name means High Contrast. All I know is that the image looks very different indeed compared to the old monitor. Colors are way more saturated and practically leap off the screen. For someone who works with still and video images, and who’s measured and calibrated a number of video projectors, the image looks very oversaturated and bright. I need to take a colorimeter to this unit to see what it really can do. But first, breakfast!